Privacy policy

At Sensumen, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website sensumen.com and purchase our products, including projectors, keyboards, mice, and audio equipment.

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically.

Information You Provide:

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you make a purchase or contact us.
  • Transaction and Payment Data: Details of products you purchase and payment information. Note: we do not store full credit card numbers; payments are processed by secure third-party payment gateways.
  • Communication Data: Correspondence when you contact our support team via email.

Information Collected Automatically:

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Pages you view, time spent on the Site, products browsed, and other diagnostic data collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including to:

  • Process and fulfill your orders, and manage our contractual relationship with you.
  • Communicate with you regarding your orders, inquiries, and customer support requests via [email protected].
  • Improve, personalize, and optimize our Site, products, and customer experience.
  • Prevent fraud, enhance security, and comply with applicable laws and regulations.
  • Send you marketing communications (only if you have explicitly opted-in). You can opt-out at any time.

3. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal data is typically one of the following:

  • Performance of a contract with you (e.g., to deliver the products you ordered).
  • Your consent (e.g., for marketing emails).
  • Compliance with a legal obligation.
  • Our legitimate interests (e.g., site security, fraud prevention, improving our services), provided they are not overridden by your rights.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data with trusted third parties only as necessary:

  • Service Providers: Such as payment processors, shipping carriers, and IT service providers, who assist in operating our business under strict confidentiality agreements.
  • Legal Requirements: To comply with laws, respond to legal requests, or protect the rights, property, or safety of Sensumen, our customers, or others.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

We ensure all third parties respect the security of your data and process it in accordance with the law.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards, such as relying on Standard Contractual Clauses approved by relevant authorities, to ensure your data receives an adequate level of protection.

6. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. For example, order information is retained to comply with tax and warranty obligations.

8. Your Rights and Choices

Depending on your location, you may have rights under data protection laws, which may include:

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent (where processing is based on consent).
  • The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

You can also manage cookie preferences through your browser settings.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze trends, administer the site, track user movements, and gather demographic information. You can control the use of cookies at the individual browser level.

10. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have such data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our dedicated support team at:

Email: [email protected]

@2026
Sensumen